Privacy Policy

Introduction

Welcome to Villa Serenity. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and make use of our services.

Information We Collect

We may collect the following personal information from you when you use our Website or our services:

Name: We collect your name when you provide it, typically during the initial inquiry stage or reservation process.
Phone Number: We collect your phone number when you provide it, which may be necessary for communication related to your reservation or inquiries.
Email Address: We collect your email address when you provide it, and it may be used for communication, including reservation confirmations, updates, and promotional material if you opt-in.

How We Use Your Information

We use your personal information for the following purposes:

To facilitate your reservation and provide the services you request.
To communicate with you regarding your reservation, inquiries, or other requests.
To send you promotional materials or updates about our services, with your consent.
To improve our website and services.
To comply with legal obligations.

Disclosure of Your Information

We may share your personal information with:

Third-party service providers who assist us in processing reservations or providing services to you.
Law enforcement agencies or governmental authorities when required by law.
Other parties with your explicit consent.

Your Choices

You have the following rights regarding your personal information:

You may request access to the personal information we hold about you.
You may request that we correct, update, or delete your personal information.
You may opt out of receiving marketing communications from us at any time.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on this page with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at info@villaserenity.ca